FAQ about booking & tours
FAQ about booking, packages, Makkah and Madinah hotels, flights and visas before you contact us.
Quick answers before WhatsApp
If your answer is not here, message us directly — we clarify final price and requirements for your case.
- How is the final price confirmed?
- Do packages include flights and visas?
- How do I choose a hotel near the Haram?
- What are the Schengen visa request steps?
Read the questions below, or open the relevant service page and request your quote.
How do I book a trip, hotel, or ticket?
Use the search form on the homepage, review the suggested results from our packages, then send your request via WhatsApp so the Asrar Al Tayyar team can prepare the final offer for your dates.
Are prices shown instantly like global booking sites?
We display programme and hotel details clearly, while the final price is calculated according to season, airline, number of travellers, and hotel category — ensuring an accurate quote rather than a misleading estimate.
What is the difference between searching here and booking directly?
Search helps you choose your destination and dates and compare our packages; we then complete the actual bookings (flights, hotels, visas) with you through personal service.
Can the tour programme be modified?
Yes. Tell us your budget, number of travellers, and hotel or city preferences, and we will adjust the offer as much as possible.
What about Makkah and Madinah hotels?
We have a list of hotels near the Two Holy Mosques in various categories. Choose the city and dates from the Hotels page or search, and we will send available offers.
Do you help with visas?
Yes — Schengen, USA, and other destinations depending on the case, with general requirements explained and file preparation followed up.
How do I follow up on a previous booking?
From the "Track Booking" page, send your name, mobile number, and reference via WhatsApp and we will update you on the status.
Where are you located and which currency do you use?
We serve you from Riyadh by phone and WhatsApp. The currency used for communication and offers is Saudi Riyal (SAR).
Still have a question?
Our team is ready on WhatsApp.